IT Service Engineer provides first-line technical support to global employees, troubleshooting hardware, software, and network issues across macOS and Windows environments.

Leads and scales the customer success team, manages key account relationships, drives retention and expansion revenue, and ensures customers achieve measurable clinical outcomes.

Provides first-line IT support to global employees, troubleshooting hardware/software issues across macOS and Windows platforms and escalating complex problems.

Manages end-to-end clinical implementation of healthcare software and hardware products for US customers, ensuring successful integration and adoption across health systems.

Handles customer support calls and casework for restaurant software/hardware, troubleshoots technical issues, and collaborates with team to resolve customer problems.

Handles customer support calls and casework for Toast restaurant platform, troubleshoots technical issues, and escalates problems while maintaining high service quality.

Provides IT support to global employees, troubleshooting hardware and software issues across macOS and Windows platforms, resolving tickets or escalating as needed.

Leads and scales the customer success team, manages a portfolio of healthcare accounts, and drives retention, utilization, and revenue expansion.

Handles customer inquiries across voice and non-voice channels in Dutch, resolving issues and maintaining accurate records while ensuring high-quality service.

IT Service Engineer provides first-line technical support to global employees, troubleshooting macOS/Windows systems, hardware, software, and network issues across multiple platforms.

Manages end-to-end clinical implementation for healthcare customers, ensuring successful integration of medical software and hardware into hospital workflows.

Handles inbound customer support calls and cases for restaurant POS software, troubleshoots technical issues, and coordinates escalations with a focus on customer satisfaction.

Senior Customer Success Manager oversees high-value data solution customers through technical onboarding, strategic account management, and cross-functional process development.

Provides technical support to customers using Payroc's payment terminal systems, troubleshooting issues and ensuring smooth operations.

Manages technical relationships with enterprise customers, resolving complex product issues and ensuring successful implementation of data protection and AI solutions.

Provides customer service support to US-based clinics in English and Spanish as a bilingual representative.

Provides premium-level customer support to Turnitin clients, resolving technical issues and ensuring customer satisfaction for the education technology platform.

Manages customer relationships and ensures success for maintenance platform clients by providing strategic guidance and support.

Provides customer service support to clients in Mandarin Chinese via multiple communication channels.

Provides customer support and gathers feedback to help shape product decisions at a CRM company.